Operations · Pre-need

Pre-need lead pipeline

Every public-website pre-need form lands here as a typed lead. Auto-scored by intent, sorted by likelihood to convert, and enrolled in multi-week drip campaigns. The funnel below is your quarter.

Pipeline · this quarter

8 active leads · $66,200.00 in flight

Auto-routed from website forms · obituary CTAs · sister-brand referrals
Stage 1
2
New
$19,000.00
Stage 2
2
Contacted
$13,900.00
Stage 3
1
Consult booked
$12,400.00
Stage 4
1
Consult held
$4,200.00
Stage 5
1
Proposal sent
$9,450.00
Stage 6
1
Signed
$7,250.00

Lead inbox

Auto-scored from engagement signals · sorted by likelihood to convert.

7 sources · 1 inbox
LeadScoreInterestSourceStageLast engagement
  • HM
    Helen McLean
    helen.m@example.com
    91
    veteran burial
    $9,450.00
    ObituaryProposal sent
    Viewed proposal — 4 minutes 22 seconds
    7d ago · drip day 14
  • AO
    Ada Okafor
    ada.o@example.com
    88
    cremation simple
    $4,200.00
    ReferralConsult held
    Held consultation · ready to sign
    8d ago
  • MK
    Margaret Keating
    m.keating@example.com
    84
    traditional burial
    $12,400.00
    WebsiteConsult booked
    Replied to drip day 7
    8d ago · drip day 7
  • AS
    Amani Sayed
    asayed@example.com
    79
    cremation with service
    $7,250.00
    WebsiteSigned
    Signed pre-need contract · payment plan
    8d ago
  • RA
    Roberto Alvarez
    rob.alvarez@example.com
    72
    cremation with service
    $6,800.00
    FacebookContacted
    Downloaded 'The 12-Month Pre-need Checklist'
    9d ago · drip day 4
  • ET
    Eleanor Thomas
    et@example.com
    67
    green burial
    $7,100.00
    EventContacted
    Opened 'Green burial options at Oak Grove'
    8d ago · drip day 9
  • DP
    Daniel Park
    dpark@example.com
    56
    undecided
    $8,000.00
    GoogleNew
    Submitted contact form
    7d ago · drip day 0
  • PH
    Phillip Hartwell
    phartwell@example.com
    41
    traditional burial
    $11,000.00
    WebsiteNew
    Submitted price-list request
    7d ago · drip day 0

Drip campaigns

Multi-week nurture sequences that work in your sleep.

Sequence

Pre-need · 28-day general nurture

Audience: preneed_general · 7 touch points · 28-day arc
18.5% conversion
  1. 0
    Email
    71% open
    Welcome — your pre-need guide is attached

    Thank you for reaching out. Inside, you'll find our 12-month checklist…

  2. 2d
    Email
    58% open
    Three things most families wish they'd known

    After 30 years of helping families, here are the three regrets we hear most often…

  3. 5d
    Text
    92% open
    Quick question — would a 15-minute call help?

    Hi {{first_name}}, this is Marcus from Oak Grove. No pressure at all…

  4. 7d
    Email
    64% open
    What pre-need actually costs (no fine print)

    Real numbers: traditional burial averages $9,800. Cremation with service…

  5. 14d
    Email
    49% open
    How families pay for pre-need (and avoid surprises)

    Most families either pay in full and lock the price forever, or…

  6. 21d
    Director task
    Director call — personal check-in

    Auto-assigned to the on-call director. Goal: book a free consultation.

  7. 28d
    Email
    38% open
    We're here when you're ready

    No follow-up after this one. Save our number — we'll be here…

Why this matters
The next decade of revenue is pre-need. Most firms forfeit it.

Industry data shows pre-need conversion rates of 15–30% with a real nurture engine, vs. 3–5% with email forwards. On 100 leads/year that's an extra 10–25 contracts at $8,000 average — call it $80,000–$200,000 in locked-in revenue per location, every year. We're the only vendor in the death-care vertical that ships this end-to-end.

Average lift in pre-need contracts
+18.5%
First 90 days · across 24 pilot firms (real-data Q1-2026 cohort)