Family experience
Beneficiary Portal Pro
Unlimited branded family portals with deep customization.
- Unlimited family portals
- Custom domain + deep branding
- Tribute moderation rules
$39/mo · per location
Included on Growth+Transparent pricing
Pay for what you need. Grow into the rest.
Four base plans, seven à-la-carte add-ons, and two bundles — published per location. No per-case fees, no per-envelope signature fees, no per-family portal surcharges, no Memorial Fund platform fee, no per-service livestream invoice. Annual billing knocks 15% off.
Replaces 4–5 separate vendor invoices · still less than industry standard
Solo
For very small, single-location funeral homes — just the CRM, no more.
$69/mo · per location
Less than the lowest published industry tier
- 1 staff seat · $35/seat after (max 3)
- Single location only
- Case management — at-need + pre-need
- AI obituary draft · 10 / mo (then $3 each)
- Body Track — 10 QR tags / mo
- Email + SMS family notifications
- State form library + GPL templates
- Sister-company integrations (EFF · Messenger · Thumbies)
- Add-ons available — pay only for what you need
- Community support
Starter
For single-location firms ready to give every family a digital experience.
$149/mo · per location
Industry-standard CRMs alone start near $189/mo
- 3 staff seats · $45/seat after
- Up to 2 locations
- Everything in Solo, plus:
- Beneficiary Portal · 25 / mo (then $4 each)
- Body Track — 50 QR tags / mo
- Website Builder — basic templates (no custom domain)
- Memorial Fund (crowdfunding) · 0% platform fee
- Day-view calendar · single resource
- Aftercare cadences (basic)
- Standard email support · 24-hr response
Most chosen
Growth
For multi-location firms running the whole business in one place.
$399/mo · per location
Comparable bundles (CRM + web + livestream) run $700–1,400/mo
- 10 staff seats · $55/seat after
- Up to 10 locations · unlimited cemeteries
- Everything in Starter, plus:
- Cemetery Live Map — unlimited plots
- Mixed plot shapes · drag-to-move with collision guard
- Drone orthomosaic hosting
- Multi-room · multi-resource calendar with conflict detection
- On-call rotations + after-hours auto-routing
- Native funeral livestreaming · unlimited services
- Body Track — unlimited tags
- Website Builder — full block editor + custom domain DNS
- Public forms route directly into the CRM
- Beneficiary Portal — unlimited · custom domain & deep branding
- Memorial Fund — branded campaigns + auto thank-you
- Arrangement conference + GPL builder
- Merchandise catalog with per-location pricing
- Custom fields & workflows · advanced aftercare
- Priority support · 4-hour response
Enterprise
For chains, municipal cemeteries, and combination operations — fully custom.
From $1,200/mo · per location
Enterprise CRMs in our space typically start at $5k+/mo
- Unlimited seats · locations · cemeteries
- Everything in Growth, plus:
- Single Sign-On — SAML/OIDC + SCIM
- Custom feature development
- Custom integrations (in-house systems, regional EDRS, accounting)
- Dedicated success manager · quarterly business reviews
- Migration partnership — scoped, quoted per project
- Volume Body Track tag pricing
- SOC 2 Type II attestation reports
- Data residency options · US / EU
- 99.98% uptime SLA · 24/7 priority support
- White-glove onboarding · on-site training
Add capabilities · à la carte
Pay only for what you actually use
Solo and Starter customers can attach any of the seven add-ons below per location. Growth includes all of them; Enterprise adds custom features and integrations on top.
Family experience
Website Builder Pro
Full drag-and-drop builder with custom domain and CRM-connected forms.
- Full block editor (vs basic templates)
- Custom domain · one-click DNS
- Brand kit · public forms route into CRM
$59/mo · per location
Included on Growth+Family experience
Native Livestreaming
Stream from a phone or chapel camera. No per-service vendor fee.
- Unlimited services per month
- Mobile + chapel camera (RTMP/WebRTC)
- Recording archive · 90-day private window
- Or pay-as-you-go: $25 per service
$79/mo · unlimited services
Included on Growth+Operations
Cemetery Live Map
Mixed-shape plots, drag-to-move with collision guard, drone imagery.
- Mixed plot shapes (rect/square/circle/hex/triangle)
- Drag-to-move with collision guard
- Drone orthomosaic hosting
$129/mo · per location
Included on Growth+Operations
Multi-room Calendar
Multi-resource day view with conflict-aware scheduling.
- Every chapel, hearse, staff member as a resource
- Conflict-aware drag-to-reschedule
- On-call rotations + after-hours auto-routing
$39/mo · per location
Included on Growth+Operations
Body Track Pro
Unlimited QR tags + GPS chain-of-custody + audit-ready PDF reports.
- Unlimited QR tags (vs 10 / 50 by tier)
- GPS captured on every transfer scan
- Auto-generated PDF audit reports
$19/mo · per location
Included on Growth+AI
AI Assistant Pro
Voice-to-case summaries, advanced obituary drafting, aftercare letters.
- First-call voice summarization → structured case
- Advanced obituary AI (longer, more nuanced)
- Aftercare letter drafts in the family's voice
$29/mo · per location
Included on Growth+Bundles · save 10%
Buy related add-ons together
Family Experience Bundle
Save 10%Everything families touch, ready in one click.
- Beneficiary Portal Pro
- Website Builder Pro
- Native Livestreaming
$159/mo · per location$177
Complete Operations Bundle
Save 10%Everything your back-of-house touches.
- Cemetery Live Map
- Multi-room Calendar
- Body Track Pro
$169/mo · per location$187
Why Growth at $399 is fair
The stack one Growth subscription replaces
Most multi-location firms pay four or five separate vendors to do what one Growth tier covers. We're listing the typical line items honestly — your actual numbers may run higher or lower, but the structural argument stays the same.
- Industry-standard CRM$200–500/mo
- Separate website + hosting$200–800/mo
- Per-service livestream vendor~$1,000/mo (≈ 10 services)
- Crowdfund platform fee (5%)Variable
- E-sign per-envelope fees$50–200/mo
- Perpetual Care · all-in (Growth)$399/mo · per location
No setup fees · ever
Onboarding is included on every plan
30-day free trial
No card up front · cancel any time
Honest human support
No chatbots · no offshore tier
Questions we actually get asked
Everything else.
Something still unclear? Talk to us directly — we answer every inbound.
Honest answer: it depends on your vendor, your record count, and how custom your workflows are. We don't publish a fixed number because doing so would misrepresent the work. Enterprise plans include migration partnership at a reasonable per-project quote; smaller firms can use our documented import tools and we'll help over email. Your team owns the export from your old system — you know your data best — and we partner on the transform, load, validation, and cutover. Details in our migration support section.
Booking demos for May
Let's build software the families you serve deserve.
Thirty minutes with our team. Bring your hardest workflow. We'll show you how it looks in Perpetual Care.
30-min, no slidesBring your hardest workflowSame-day follow-up summary